One Message to a Thousand Customers Shouldn't Take a Thousand Steps
Manually messaging customers one by one is not a growth strategy. Broadcast Campaigns gives you a single, powerful way to reach your entire customer base. Instantly, accurately, and on the channels they actually use.
Business Owners
For leaders who want to run promotions, product launches, and announcements without depending on the operations team to send them manually.
CS Managers
For managers who need to notify customers about order updates, service changes, or account information quickly and reliably.
Marketing Teams
For marketers who need a fast, measurable way to push campaigns to segmented audiences without writing a single line of code..
Sales Teams
For sales reps who want to re-engage warm leads and past customers with targeted offers at exactly the right moment.
Broadcast Campaign ManagementOne Dashboard. Every Channel. Unlimited Reach.
DahReply's Broadcast Campaigns is your centralised command centre for outbound messaging.
Campaign TypesThe Right Message for Every Moment
Not every message serves the same purpose. DahReply supports three distinct broadcast campaign types so you can match the message format to the business goal and stay compliant with platform requirements.
- Marketing: Send promotional messages with images, videos, and customised action buttons. Drive purchases, announce new products, or re-engage customers.
- Utility: Send transactional messages tied to an existing order or account. Delivery updates, appointment reminders, payment confirmations.
- Authentication: Send verification codes to confirm a transaction or login.
Scheduling & Channel CoverageSend Now. Or Send at Exactly the Right Time.
DahReply supports broadcasts across WhatsApp, Instagram, Facebook Messenger, and more, so you can reach customers wherever they already spend their time.
- Flexible Scheduling: Queue campaigns in advance. Set the date and time. Walk away.
- Multi-Channel Delivery: Manage campaigns across all your connected channels from a single dashboard.
- Real-Time Delivery Tracking: Monitor send, delivery, and read status as it happens.
Audience ManagementSend to the Right People. Say the Right Thing.
Pull directly from your existing DahReply contact list to build your broadcast audience. Segment by contact attributes and personalise message content with dynamic variables so every message feels like it was written for that one customer.
- Contact List Integration: Your contacts live in the DahReply portal. Select your audience in seconds, directly from your existing data.
- Dynamic Personalisation: Insert customer names, order numbers, account details, and more using dynamic variables. Applied automatically at scale.
- Media Support: Attach images, videos, documents, and PDFs to make your campaigns more engaging and informative.
- Custom Action Buttons: Add clickable CTA buttons to drive specific actions: visit a link, reply to a prompt, or trigger the next step in a conversation flow.
The DahReply Advantage
Purpose-built features that make broadcast campaigns effortless
No-Code Campaign Builder
Create, customise, and send broadcast campaigns without writing a single line of code. Anyone on your team can run a campaign in minutes.
Campaign Report
Track delivery rates, read rates, and click-through rates for every campaign. Know what is working. Improve what is not.
Contact List Sync
Your broadcast audience pulls directly from your DahReply contact list. Always up to date, no manual importing required.
How It WorksFrom Setup to Sent in 4 Steps
Build Your Campaign
Choose your campaign type, write your message, and add any media or action buttons.
Select Your Audience
Pull from your DahReply contact list. Filter by segment or send to your full list.
Schedule or Send
Go live immediately or schedule for the right date and time across your chosen channels.
Track Performance
Monitor delivery, read rates, and click-throughs in real time from your dashboard.
See What People are Saying About Dah Reply
Dah Reply truly transformed our productivity and customer service! The chatbot boosted our engagement, increased click-through rates, and reduced response times for quicker resolutions. Their project management was excellent, meeting deadlines and providing prompt support.
Tan Aik Keong
CEO at Agmo Studio Sdn Bhd
Trusted by Top Businesses Across Asia
FAQs
Have questions? Don't worry—we're here to guide you toward a solution that fits your needs perfectly.
DahReply Broadcast Campaigns supports WhatsApp, Instagram, Facebook Messenger, and website channels. You can manage all your outbound broadcasts from a single dashboard, regardless of the channel.
Yes. WhatsApp requires all broadcast messages to use pre-approved message templates. DahReply supports the template submission process, and once your templates are approved by Meta, you can use them across your campaigns immediately.
Your audience is pulled directly from your existing contact list in the DahReply portal. No manual exports or imports required. Your contacts are always ready to use.
Yes. You can use dynamic variables to personalise messages with customer-specific details such as names, order references, or account information. Applied automatically, at scale.
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